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Emails, Surveys and Analytics
Emails are a huge part of marketing and mPonics takes advantage of email as a form of communication to reach current and potential customers. At mPonics we utilize the best email campaigns to develop customer interactions further engaging current and potential customers into mPonics. Most importantly, email marketing can help you in lead generation.
It's simple to start your campaign with mPonics. Since there is a premade template, crafting your email is easy. With the automated workflow you can plan out how the campaign will run from beginning to end anticipating all possible movements. Either create your own or use the pre-made workflow you'll be ready to move through your campaign while focusing on the analysis and information gathering instead of the legwork.
We can all agree on how important it is to collect information for a specific market. Luckily, mPonics can assist you in this regard as well. From customers, employees, to an entire market, the surveys of mPonics can help you gather useful insights. Once you finished gathering data, mPonics can help you determine the ongoing circumstances of your targeted market.
Survey's help you collect all sorts of information. The customer feedback survey provides you with the customer's direct suggestions on improving the products and services of your business. It also informs you about customer satisfaction. Alternatively, you can use a Net Promoter Score survey to gauge people's loyalty to your brand. If you need a more general survey use the market research survey which provides you with information on mannerisms, psychology, preferences, challenges, and purchase decisions of your target market.
To really understand how your business is doing you need to use analytics. Analytics helps provide you with an in-depth look at your websites or apps performance. Using analytics, mPonics can boost the overall performance of your business. Analytics displays your performance, helping you determine which sectors of your business need improvement.
With the support of analytics, you can enhance your service level performance by understanding the influence of traffic patterns. Improve your order fulfillment by analyzing supplier performance. Through analyzing customer complaints and refund requests you can even enhance supplier management. Turn the analytical focus foreword to improve staffing level forecasts. By using analytics, mPonics will drive down costs for your business.